The socialmediamonitoring.at score is a figure from 0 to 10 that describes how many defined checkpoints a tool meets according to public sources. It is calculated separately for the pillars Social Media Management and Monitoring & Listening.
The score is not a hands-on rating and not a user verdict. It measures documented features and conditions such as data protection, language and price transparency.
Status: in useID: scoreType: Rating method
socialmediamonitoring.at score: Classification
- Entity type
- Rating method
- Version
- v1.4, as of 13 October 2026
- Publisher
- socialmediamonitoring.at (Digital Wings GmbH)
- Status
- in use
socialmediamonitoring.at score: Calculation
- Scale
- 0 to 10, one decimal place (socialmediamonitoring.at, methodology v1.4)
- Checkpoint documented
- full points (socialmediamonitoring.at, methodology v1.4)
- Add-on only or enterprise plan only
- 0.5 of the points (socialmediamonitoring.at, methodology v1.4)
- Not documented
- zero points, shown as “not documented” (socialmediamonitoring.at, methodology v1.4)
- Provisional
- if fewer than 70 % of the checkpoints are documented (socialmediamonitoring.at, methodology v1.4)
- Affiliate links
- no effect on score or order (socialmediamonitoring.at, methodology v1.4)
socialmediamonitoring.at score: Criteria for Social Media Management
- Networks & publishing
- 15 % weight, 13 checkpoints (socialmediamonitoring.at, methodology v1.4)
- Team & approvals
- 10 % weight, 4 checkpoints (socialmediamonitoring.at, methodology v1.4)
- Community & inbox
- 15 % weight, 4 checkpoints (socialmediamonitoring.at, methodology v1.4)
- Analytics & reporting
- 15 % weight, 4 checkpoints (socialmediamonitoring.at, methodology v1.4)
- Data protection & GDPR
- 15 % weight, 4 checkpoints (socialmediamonitoring.at, methodology v1.4)
- German language
- 5 % weight, 2 checkpoints (socialmediamonitoring.at, methodology v1.4)
- Price transparency
- 5 % weight, 2 checkpoints (socialmediamonitoring.at, methodology v1.4)
- AI connectivity & integrations
- 20 % weight, 3 checkpoints (socialmediamonitoring.at, methodology v1.4)
socialmediamonitoring.at score: Criteria for Monitoring & Listening
- Source coverage
- 20 % weight, 7 checkpoints (socialmediamonitoring.at, methodology v1.4)
- Analysis & sentiment
- 15 % weight, 6 checkpoints (socialmediamonitoring.at, methodology v1.4)
- Alerts & search
- 15 % weight, 3 checkpoints (socialmediamonitoring.at, methodology v1.4)
- Reporting & export
- 10 % weight, 3 checkpoints (socialmediamonitoring.at, methodology v1.4)
- Data protection & GDPR
- 15 % weight, 4 checkpoints (socialmediamonitoring.at, methodology v1.4)
- German language
- 5 % weight, 2 checkpoints (socialmediamonitoring.at, methodology v1.4)
- Price transparency
- 5 % weight, 2 checkpoints (socialmediamonitoring.at, methodology v1.4)
- AI connectivity & integrations
- 15 % weight, 3 checkpoints (socialmediamonitoring.at, methodology v1.4)
socialmediamonitoring.at score: Distinction
The score is not a test verdict from our own use and not an average of user ratings. The scores of the two pillars cannot be compared with each other because they measure different criteria.
Further reading on socialmediamonitoring.at score
- Methodology in detail: All checkpoints with points and version history.
- socialmediamonitoring.at: Operator and way of working.
Frequently asked questions about socialmediamonitoring.at score
What does the score measure?
How many defined checkpoints a tool meets according to public sources, weighted by criteria. It measures features and conditions, not how the tool handles in practice.
Why does a tool have two scores?
Tools that cover both monitoring and management are rated separately in both pillars, each with its own criteria.
What does “provisional” mean?
Fewer than 70 % of the checkpoints are documented. The score can change considerably once more information is documented.
socialmediamonitoring.at score: Sources
- socialmediamonitoring.at, methodology v1.4, retrieved on 13 October 2026
- socialmediamonitoring.at, legal notice, retrieved on 13 October 2026
Created: 19 October 2026Last updated: 19 October 2026
Facts reviewed by Florian Hieß · Last reviewed by a human: